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0844 business rate numbers

How do 0844 numbers work?

0844 numbers are numbers which aren't connected to a landline. Not being tied to a landline gives virtual numbers great flexibility for you to control how and where you receive your calls.

When anyone calls your 0844 number, the call comes into our advanced call management platform and from there the call is sent to wherever you want it to: a landline, a mobile, a VoIP device or even an international number.

Our online dashboard gives you real-time control of your numbers and gives you access to a wealth of features to help you to use your numbers most effectively. You can change where your number points to at the click of a button, get detailed statistics on your numbers and add extra features on demand.

How can 0844 numbers help your business?

  • Project a more professional image by advertising a nationwide number instead of a mobile.
  • Attract more business from outside your local area.
  • Earn a REBATE of 3p per minute excluding VAT on all incoming calls which are redirected to a landline number.
  • FREE call forwarding to mobiles.*
  • Low cost for customers to call. Calls to our 0844 numbers cost just 7p per minute including VAT plus your phone company's access charge.
  • Gives your business the perception of being a larger organisation.
  • Control how and where incoming calls are handled to suit you.
  • Use the detailed call analytics to see how many calls are received on each number and how effectively your call handling team are performing.

There are many innovative ways in which virtual numbers can save your business money and give you greater control on how incoming calls to your business are handled.

For a more comprehensive guide, download our FREE e-book.

How much do they cost?

Set Up Fee

FREE

Monthly Fee [1]

99p

Divert to Landline [2]

3p/min rebate

Divert to Mobile [3]

FREE

Divert to VoIP

3.5p/min rebate

[1] Per number. Pricing and rebates are exclusive of VAT
[2] Payable on EVERY minute you receive. There are no minimum call requirements in order to qualify for a rebate.
[3] Calls diverted to a mobile phone are free as long as you're on either EE, O2, Orange, Three, T-Mobile or Vodafone.

Features

  Included Additional Learn more
Online management portal  
Call Statistics  
Automated Email Reporting  
Voicemail  
Voicemail To Email  
Time Of Day Routing  
Forwarding Calls Onto A VoIP Device  
CLI Presentation  
Contract free  
Call Divert  
Call Recording £10 per month plus 1.5p per minute surcharge
Call Whisper £1 per month per number
Call Rebate 3p per minute rebate on all calls
FREE Call Diversion To Mobiles  
Integrations dropbox logo Infusionsoft logo capsule logo pipedrive logo

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Frequently asked questions

How long will it take to set up my 0844 number?

Once you've chosen your numbers, it takes less than five minutes to set up your account and activate your number during normal working hours! If you're not an existing client and you purchase a number outside of normal working hours then the numbers will be activated first thing the following day.

How long is the contract for a 0844 number?

We don't tie you into a contract and you can cancel your 0844 number at any time. You can simply delete the number from your account via the online portal and your subscription will stop.

How much rebate can I earn on my 0844 number?

For every call you receive on your 0844 number which is forwarded onto a standard landline number, we pay you 3p per minute. Simple. And if you're VAT registered we'll pay VAT on that as well.

Are there any minimum call volumes I need to achieve to qualify for a rebate?

No, unlike some 0844 number providers, we pay you for every call you receive on your 0844 number that is forwarded onto a standard landline number. There are no minimum call volumes or durations required. If the total minutes you receive on your 0844 number in a given month is less than 500 minutes, we rollover the minutes to the following month until 500 minutes are achieved and then pay the rebate.

When do I receive my rebate?

Rebates are worked out monthly and paid within 35 days of the end of the qualifying month. E.g., the rebate for calls received in June would be paid during the first week of August.

Do you charge for changing my redirect number?

No. You can change your redirect number using the online portal as many times as you like.

Are there any other hidden charges?

No. We're very proud of our clear and easy to understand pricing. Unlike some providers we charge our calls to the second with no call connection charges, minimum call durations, or rounding the duration of the call up to the next minute.

What payment methods do you offer?

We offer Paypal and Direct Debit.

Can I route my 0844 number to a mobile phone? ***

You can route your 0844 number to a mobile phone TOTALLY FREE as long as you're on either EE, O2, Orange, Three, T-Mobile or Vodafone.

Can I route my 0844 number to a VoIP device?

Yes. Each user account is VoIP enabled by default so you simply need to configure your device to register with our platform using the login credentials on your dashboard.

How many concurrent calls can I receive on my 0844 number?

You can receive as many concurrent calls on your 0844 number as you are capable of handling. You are only limited by the number of lines available to your target number.

How much does it cost to call an 0844 number?

Calls to our 0844 numbers cost 7p per minute including VAT plus your phone company's access charge.

Do I have to state how much it costs to call my 0844 numbers on my marketing materials?

If you're marketing to consumers then yes you'll need to clearly state how much it will cost to call your 0844 number where practicable. The recommended wording is "Calls will cost Xp per minute plus your phone company's access charge." If you're marketing to businesses this isn't strictly required but we consider it good business practice to do so.

I would like to port my existing 0844 number to Invoco. Is this possible?

Yes. We simply require you to fill out a Letter of Authority to enable us to contact your existing provider and to start the process. The length of time it takes to port the number can vary significantly depending on whether or not we already have a porting agreement with your existing provider. For further information please contact our Sales Team. Some network providers will also charge an administration fee to port a number away from their network so you should also clarify this with your existing provider.

I would like to port my Invoco 0844 number to another provider. Is this possible?

Yes. You will need to fill out a Letter of Authority with your new provider who will then contact us to commence the porting process. The length of time it takes to port the number can vary significantly depending on whether or not we already have a porting agreement with the new provider. There is a minimum service term of 12 months for numbers to be ported away from our network and we would charge a £20 (ex VAT) administration fee.

Can my 0844 number be called from overseas?

Possibly, but this can not be guaranteed. If you have overseas clients then it is advisable to offer them an alternative geographic number to call.

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Virtual Numbers

A virtual telephone number is a number which isn’t linked to a telephone line. If you’re running a small business, a virtual number is a great way to give yourself a more professional image, rather than using a mobile or home phone number.

For SMEs or global organisations, virtual numbers allow you to promote a local presence in the UK without having to physically be in that location. Our online call management system gives you unparalleled control of your numbers, a wealth of features and real-time statistics.

Call Tracking

Do you know how you win most of your business? Or do you spend money on newsletters, adverts and sales letters with no idea which of them work and which of them are money down the drain?

With our call tracking numbers you can use a specific phone number for a particular ad campaign, and find out how many people actually respond to your advert.

There’s no complicated adding up to be done. You’ll receive regular reports showing how many calls have been made to each of your tracking numbers.

Or go online and see, instantly, how many calls you've received on which numbers.

Virtual Landline

When you’re starting out, or running a micro-business, using a mobile phone or home landline as your business phone number is common practice. But most businesses eventually outgrow this setup and need something more professional and fit for purpose.

Hosted PBX

As your business evolves and grows, you need a telephone service that’s fit for purpose and keeps up with demand. With the right system you can provide exceptional customer service while your offices run more smoothly than ever before.

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