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How do virtual numbers work?

Virtual numbers are numbers which aren't connected to a landline. Not being tied to a landline gives virtual numbers great flexibility for you to control how and where you receive your calls.

When anyone calls your virtual landline number, the call comes into our advanced call management platform and from there the call is sent to wherever you want it to: a landline, a mobile, a VoIP device or even an international number.

Our online dashboard gives you real-time control of your numbers and gives you access to a wealth of features to help you to use your numbers most effectively. You can change where your number points to at the click of a button, get detailed statistics on your numbers and add extra features on demand.

How can virtual numbers help your business?

  • Project a more professional image by advertising a landline number instead of a mobile.
  • Attract more business by advertising in different areas using a local number for that area.
  • Gives your business the perception of being a larger organisation.
  • Control how and where incoming calls are handled to suit you.
  • Use the detailed call analytics to see how many calls are received on each number and how effectively your call handling team are performing.

There are many innovative ways in which virtual numbers can save your business money and give you greater control on how incoming calls to your business are handled.

For a more comprehensive guide, download our FREE e-book.

How much do they cost?

Set Up Fee

FREE

Monthly Fee [1]

99p

Divert to Landline

1.5p/min

Divert to Mobile

5.5p/min

[1] Per number. Pricing is exclusive of VAT

Features

  Included Additional Learn more
Online management portal  
Call Statistics  
Automated Email Reporting  
Voicemail  
Voicemail To Email  
Time Of Day Routing  
Forwarding Calls Onto A VoIP Device  
CLI Presentation  
Contract free  
Call Divert  
Call Recording £10 per month plus 1.5p per minute surcharge
Call Whisper £1 per month per number
Bundled Minutes - Landline Rates starting from 1.25p/min
Bundled Minutes - Mobile Rates starting from 4p/min
Integrations dropbox logo Infusionsoft logo capsule logo pipedrive logo

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Aberdeen (01224) 949 matching numbers Items:
0122 492 9002 £4.99 buy 0122 492 9003 £4.99 buy
0122 492 9004 £4.99 buy 0122 492 9005 £4.99 buy
0122 492 9008 £4.99 buy 0122 492 9011 £4.99 buy
0122 492 9022 £4.99 buy 0122 492 9033 £4.99 buy
0122 492 9044 £4.99 buy 0122 492 9045 £0.00 buy
0122 492 9046 £0.00 buy 0122 492 9048 £0.00 buy
0122 492 9049 £0.00 buy 0122 492 9051 £0.00 buy
0122 492 9052 £0.00 buy 0122 492 9054 £0.00 buy
0122 492 9055 £4.99 buy 0122 492 9056 £0.00 buy
0122 492 9057 £0.00 buy 0122 492 9058 £0.00 buy
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Frequently asked questions

How long will it take to set up my virtual number?

Once you've chosen your numbers, it takes less than five minutes to set up your account and activate your number during normal working hours! If you're not an existing client and you purchase a number outside of normal working hours then the numbers will be activated first thing the following day.

How long is the contract for a virtual number?

We don't tie you into a contract and you can cancel your virtual number at any time. You can simply delete the number from your account via the online portal and your subscription will stop.

Do you charge for changing my redirect number?

No. You can change your redirect number using the online portal as many times as you like.

Are there any other hidden charges?

No. We're very proud of our clear and easy to understand pricing. Unlike some providers we charge our calls to the second with no call connection charges, minimum call durations, or rounding the duration of the call up to the next minute.

What payment methods do you offer?

We offer Paypal and Direct Debit.

Can I route my virtual number to a mobile phone?

You can route your virtual number to a mobile phone. As long as you're on either Everything Everywhere, O2, Orange, Three, T-Mobile or Vodafone, the cost is just 5.5p per minute.

Can I route my virtual number to a VoIP device?

Yes. Each user account is VoIP enabled by default so you simply need to configure your device to register with our platform using the login credentials on your dashboard.

How many concurrent calls can I receive on my virtual number?

You can receive as many concurrent calls on your virtual number as you are capable of handling. You are only limited by the number of lines available to your target number.

I would like to port my existing virtual number to Invoco. Is this possible?

Yes. We simply require you to fill out a Letter of Authority to enable us to contact your existing provider and to start the process. The length of time it takes to port the number can vary significantly depending on whether or not we already have a porting agreement with your existing provider. For further information please contact our Sales Team. Some network providers will also charge an administration fee to port a number away from their network so you should also clarify this with your existing provider.

I would like to port my Invoco virtual number to another provider. Is this possible?

Yes. You will need to fill out a Letter of Authority with your new provider who will then contact us to commence the porting process. The length of time it takes to port the number can vary significantly depending on whether or not we already have a porting agreement with the new provider. There is a minimum service term of 12 months for numbers to be ported away from our network and we would charge a £20 administration fee.

Can my virtual number be called from overseas?

Yes.

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Virtual Numbers

A virtual telephone number is a number which isn’t linked to a telephone line. If you’re running a small business, a virtual number is a great way to give yourself a more professional image, rather than using a mobile or home phone number.

For SMEs or global organisations, virtual numbers allow you to promote a local presence in the UK without having to physically be in that location. Our online call management system gives you unparalleled control of your numbers, a wealth of features and real-time statistics.

Call Tracking

Do you know how you win most of your business? Or do you spend money on newsletters, adverts and sales letters with no idea which of them work and which of them are money down the drain?

With our call tracking numbers you can use a specific phone number for a particular ad campaign, and find out how many people actually respond to your advert.

There’s no complicated adding up to be done. You’ll receive regular reports showing how many calls have been made to each of your tracking numbers.

Or go online and see, instantly, how many calls you've received on which numbers.

Virtual Landline

When you’re starting out, or running a micro-business, using a mobile phone or home landline as your business phone number is common practice. But most businesses eventually outgrow this setup and need something more professional and fit for purpose.

Hosted PBX

As your business evolves and grows, you need a telephone service that’s fit for purpose and keeps up with demand. With the right system you can provide exceptional customer service while your offices run more smoothly than ever before.

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Introducing you to our new friends...
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Jibber Jabber

The brand new FREE conferencing service for businesses. No sign-up required, simply dial-in and go!