Jeremy on Invoco…
Here at Invoco we do things differently to other providers in our industry. I’ve been working in the telecoms industry for over 25 years, many of which were spent working for the big telecom companies, so it wasn’t until I set up Invoco in 2002 that I experienced what it was like to be a business customer on the other side of the fence.
Talk about frustrating! Slow to respond. Expensive. Locked into inflexible, long-term contracts. And poor customer service to boot! Exactly what a startup business doesn’t need. And unfortunately, things are still the same now.
So after years of providing systems to other telecoms companies and getting exasperated at how they were letting down their customers, we decided we would try and do things differently. Really differently.
My aim was simple: to create the kind of telecom company that I would want to be a customer of. It would have great customer service (obviously!) with no off-shore call centres. It would offer flexible contract-free services so I only paid for what I needed, when I needed it, so the service could grow with my business. Oh, and it would also give small businesses the kind of services that the big corporates use in their businesses such as advanced call mangement, call recording, CRM integrations, online dashboards, sales leaderboards, etc., so my business could be more productive and more importantly, serve our customers better.
And I’m proud to say that’s exactly what we’ve achieved here at Invoco. I truly believe we’re setting the standard for what a 21st Century telecoms company should look like for small businesses.
We can help everyone from start-ups and freelancers through to call centres and big business.
Get in touch with our friendly team today for no-obligation advice and to see how we can help your business.
I look forward to assisting you,