The UK's Most Loved Telecom Company

What are 0800 numbers?


0800 numbers are numbers which aren’t connected to a landline. Not being tied to a landline gives virtual numbers great flexibility for you to control how and where you receive your calls.


When anyone calls your 0800 number, the call comes into our advanced call management platform and from there the call is sent to wherever you want it to: a landline, a mobile, a VoIP device or even an international number. This all happens in an instant so your caller will have no idea they’re calling a virtual number. For example:

  • A customer calls 01/02 number

    Customer calls
    01/02 number

  • The call is routed to our platform

    Call is routed to
    our platform

  • The call is then answered at target office or mobile phone

    Call answered at target
    office or mobile phone

Our online dashboard gives you real-time control of your numbers and gives you access to a wealth of features to help you to use your numbers most effectively. You can change where your number points to at the click of a button, get detailed statistics on your numbers and add extra features on demand.


How can 0800 numbers help your business?


  • Project a more professional image by advertising a nationwide number instead of a mobile.
  • Attract more business from outside your local area.
  • Gives your business the perception of being a larger organisation.
  • Great for sales lines – improves advertising response rates as customers are more likely to call you if there is no charge for the call.
  • Calls are FREE to customers calling from landlines AND mobiles.
  • Control how and where incoming calls are handled to suit you.
  • Use the detailed call analytics to see how many calls are received on each number and how effectively your call handling team are performing.
  • Improve business efficiency by getting your phone calls to trigger a whole range of system automations.
Lemon Chase

“It’s a fantastic service – and at last, I know which bit of my marketing actually works.”

Invoco’s weekly report remains the sexiest message I get all week: and lets me know what makes my phone ring! And some weeks- it’s surprising… It’s a fantastic service – and at last, I know which bit of my marketing actually works.

Mark Chase Lemon Chase 4th February 2017

How do they work?

Getting set up with a virtual number is easy. It just takes 3 simple steps…

Choose your Invoco numbers

1. Choose your numbers

This might be the longest part as we have over half a million to choose from!

Set  up your Invoco account

2. Set up your account

Enter your name, email and other details…easy right?!

Add your target number

3. Add your target number

Choose where you want to point the new virtual numbers to and receive calls.

Ready to get started?

How much do they cost? [1]

Set Up Fee

FREE

Monthly Fee [2]

99p

Divert to Landline

3.5p/min

Divert to Mobile

6p/min

Divert to VoIP [3]

3p/min

[1] All pricing is exclusive of VAT.   [2] Per number.   [3] Includes calls diverted to PBX.

Manufacturing Control Solutions Ltd

“Simply the best business partner I could have had when developing my business.”

Approachable, clear and straightforward, what they say is what they do! Can’t ask for anything more. They delivered in 24 hours with what our previous supplier promised 10 months ago and failed to deliver. And to top of it all, they’re very very cost effective. Simply the best business partner I could have had when developing my business. Invoco Ltd Thank you!

Phillip Gill Manufacturing Control Solutions 5th November 2017

100% no risk guarantee

100% No Risk Guarantee

No minimum contracts. No tie in.

We don’t tie you in to long term contracts. If for whatever reason you are not happy, you are completely free to cancel at any time.

What do you get?

Standard Features

Use the Invoco online management portal

Online Management Portal

Manage your numbers and account online 24/7. Get access to real-time reporting, add new numbers and set up integrations.

Check out your calls in real time

Call Statistics

Check out your calls in real time, how many calls you’re receiving on your numbers, when your busy times are, how many calls are being missed, etc.

Get detailed reports to your inbox

Email Reports

Get detailed reports delivered straight to your inbox showing all of your calling activity.

Use a professional voicemail

Voicemail

Send calls to the system voicemail when you don’t want to receive calls. Customise the greeting yourself or ask one of the team to get one professionally recorded for you.

Get your voicemails emailed to your inbox

Voicemail to Email

Get your voicemails emailed directly to your inbox so you can listen your voicemails and respond to missed calls even when you’re not in the office.

Re-route your calls to a different place at specified times

Time of Day Routing

Need to route your calls to a different place at specified times, e.g., send calls to an out-of-hours call answering service when the office is closed?

Try out our integrations

Integrations

Become a productivity ninja and link your numbers to a huge range of third party apps. Need to get your call data into your CRM or maybe trigger some automation after receiving a call?
Check out our integrations.

Block unwanted callers

Call Blocking

Fed up of being constantly interrupted by unwanted nuisance callers? Just block them with a click of a button and never hear from them again!

Redirect your calls to an Invoco VoIP phone

Redirect to VoIP

Need to receive your calls on an Invoco VoIP device instead of a normal landline or a mobile phone? No problem.

 
Get real-time notifications

Desktop Notifications

Get real-time notifications on your computer for incoming calls and link straight into their contact record in your CRM at a click of a mouse.

 

Optional Features

Call whisper

Call Whisper

Do you need to know if your inbound calls are coming from your virtual number as opposed to someone ringing your number directly? Call Whisper will announce which number is calling when you answer the phone.
£1 per number/month

call recording

Call Recording

Need to get your calls recorded for training or compliance purposes? Get all of your incoming calls recorded by adding the call recording feature. Taking payment details over the phone? Pause and resume call recording mid-call to ensure you’re not storing that information inadvertently.
£10 per month plus 1.5p/min surcharge

advanced call management

Advanced Call Management

Do you have complex call routing requirements such as needing to forward to multiple numbers simultaneously, overflowing calls to a call answering service or sending calls to different destinations based on the time of day? Talk to one of our call routing specialists.

Frequently asked questions

Still unsure about how Virtual Numbers can work for your business or need advice on the best numbers to choose and how to set them up?

Request a call back from one of our friendly sales team!

Phone

Question? Call Us.

We’re here to help.

Call us and speak to a specialist.

01527 306 000

2Be2Serve

“Really professional guys know their stuff and get results. “

Really professional guys know their stuff and get results. It is so good to work with people who really care about what I want to achieve and then help me get it sorted.

Adrian Brown 2Be2Serve 14th February 2014

View more testimonials

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