0800 Freephone Numbers

What are 0800 numbers?

0800 numbers are numbers which aren't connected to a landline. Not being tied to a landline gives virtual numbers great flexibility for you to control how and where you receive your calls.

When anyone calls your 0800 number, the call comes into our advanced call management platform and from there the call is sent to wherever you want it to: a landline, a mobile, a VoIP device or even an international number. This all happens in an instant so your caller will have no idea they’re calling a virtual number. For example:

Customer calls 01/02 number

Call is routed to our platform

Call answered at target office or mobile phone

Our online dashboard gives you real-time control of your numbers and gives you access to a wealth of features to help you to use your numbers most effectively. You can change where your number points to at the click of a button, get detailed statistics on your numbers and add extra features on demand.

How can 0800 numbers help your business?

“It’s a fantastic service – and at last, I know which bit of my marketing actually works.”

Invoco’s weekly report remains the sexiest message I get all week: and lets me know what makes my phone ring! And some weeks- it’s surprising… It’s a fantastic service – and at last, I know which bit of my marketing actually works.

Mark Chase

Lemon Chase

4th February 2017

How do they work?

Getting set up with a virtual number is easy. It just takes 3 simple steps…

1. Choose your numbers

This might be the longest part as we have over half a million to choose from!

2. Set up your account

Enter your name, email and other details…easy right?!

3. Add your target number

Choose where you want to point the new virtual numbers to and receive calls.

Ready to get started?

How much does it cost? [1]

Set Up Fee

FREE

Monthly Fee [2]

£1.10

Divert to Landline

3.5p/min

Divert to Mobile

6p/min

Divert to VoIP [3]

3p/min

[1] All pricing is exclusive of VAT. [2] Per number. [3] Includes calls diverted to PBX.

“Simply the best business partner I could have had when developing my business.”

Approachable, clear and straightforward, what they say is what they do! Can’t ask for anything more. They delivered in 24 hours with what our previous supplier promised 10 months ago and failed to deliver. And to top of it all, they’re very very cost effective. Simply the best business partner I could have had when developing my business. Invoco Ltd Thank you!

Phillip Gill

Manufacturing Control Solutions

5th November 2017

100% No Risk Guarantee

No minimum contracts. No tie in.

We don’t tie you in to long term contracts. If for whatever reason you are not happy, you are completely free to cancel at any time.

What do you get?

Standard Features

Online Management Portal

Manage your numbers and account online 24/7. Get access to real-time reporting, add new numbers and set up integrations.

Call Statistics

Check out your calls in real time, how many calls you’re receiving on your numbers, when your busy times are, how many calls are being missed, etc.

Email Reports

Get detailed reports delivered straight to your inbox showing all of your calling activity.

Voicemail

Send calls to the system voicemail when you don’t want to receive calls. Customise the greeting yourself or ask one of the team to get one professionally recorded for you.

Voicemail to Email

Get your voicemails emailed directly to your inbox so you can listen to your voicemails and respond to missed calls even when you’re not in the office.

Time of Day Routing

Need to route your calls to a different place at specified times, e.g., send calls to an out-of-hours call answering service when the office is closed?

Basic Integrations

Become a productivity ninja and link your Invoco account to a range of third party applications such Dropbox, Google Drive, etc.
Check out our basic integrations

Call Blocking

Fed up of being constantly interrupted by unwanted nuisance callers? Just block them with a click of a button and never hear from them again!

Redirect to VoIP

Need to receive your calls on an Invoco VoIP device instead of a normal landline or a mobile phone? No problem.

Desktop Notifications

Get real-time notifications on your computer for incoming calls and link straight into their contact record in your CRM at a click of a mouse.

Optional Features

Call Whisper

Do you need to know if your inbound calls are coming from your virtual number as opposed to someone ringing your number directly? Call Whisper will announce which number is calling when you answer the phone.
£1 per number/month

Call Recording

Need to get your calls recorded for training or compliance purposes? Get all of your incoming calls recorded by adding the call recording feature. Taking payment details over the phone? Pause and resume call recording mid-call to ensure you’re not storing that information inadvertently.
£10 per month plus 1.5p/min surcharge

Premium Integrations

Become a productivity ninja and link your numbers to a huge range of third party apps such as Salesforce, Hubspot, Infusionsoft and Zapier. Need to get your call data into your CRM or maybe trigger some automation after receiving a call?
£6 per month for access to all integrations
Check out our premium integrations

Advanced Call Management

Do you have complex call routing requirements such as needing to forward to multiple numbers simultaneously, overflowing calls to a call answering service or sending calls to different destinations based on the time of day? Talk to one of our call routing specialists.

Frequently asked questions

Once you’ve chosen your numbers, it takes less than five minutes to set up your account and activate your number during normal working hours! If you’re not an existing client and you purchase a number outside of normal working hours then the numbers will be activated first thing the following day.

We don’t tie you into a contract and you can cancel your 0800 number at any time. You can simply delete the number from your account via the online portal and your subscription will stop.

No. You can change your redirect number using the online portal as many times as you like.

No. We’re very proud of our clear and easy to understand pricing. Unlike some providers we charge our calls to the second with no call connection charges, minimum call durations, or rounding the duration of the call up to the next minute.

We offer Paypal and Direct Debit.

You can route your 0800 number to a mobile phone. As long as you’re on either Everything Everywhere, O2, Orange, Three, T-Mobile or Vodafone, the cost is just 6p per minute.
Can I route my 0800 number to a VoIP device?
You can receive as many concurrent calls on your 0800 number as you are capable of handling. You are only limited by the number of lines available to your target number.

Costs to call 0800 numbers from the mobile networks are FREE OF CHARGE.

Yes. You will need to fill out a Letter of Authority with your new provider who will then contact us to commence the porting process. The length of time it takes to port the number can vary significantly depending on whether or not we already have a porting agreement with the new provider. There is a minimum service term of 12 months for numbers to be ported away from our network and we would charge an administrative fee of £25 plus VAT.
No, calls cannot be made to our 0800 numbers from a payphone.
Possibly, but this can not be guaranteed. If you have overseas clients then it is advisable to offer them a standard landline alternative to call.

Still unsure about how Virtual Numbers can work for your business or need advice on the best numbers to choose and how to set them up?

Request a call back from one of our friendly sales team!

Question? Call us.

We’re here to help.

Call us and speak to a specialist.

“Really professional guys know their stuff and get results. “

Really professional guys know their stuff and get results. It is so good to work with people who really care about what I want to achieve and then help me get it sorted.

Adrian Brown
2Be2Serve
14th February 2014