0871 Premium Rate Numbers

What are 0871 virtual numbers?

0871 numbers are numbers which aren't connected to a landline. Not being tied to a landline gives virtual numbers great flexibility for you to control how and where you receive your calls.

When anyone calls your 0871 number, the call comes into our advanced call management platform and from there the call is sent to wherever you want it to: a landline, a mobile, a VoIP device or even an international number. This all happens in an instant so your caller will have no idea they’re calling a virtual number. For example:

Customer calls 01/02 number

Call is routed to our platform

Call answered at target office or mobile phone

Our online dashboard gives you real-time control of your numbers and gives you access to a wealth of features to help you to use your numbers most effectively. You can change where your number points to at the click of a button, get detailed statistics on your numbers and add extra features on demand.

How can 0871 numbers help your business?

“Invoco’s website is so easy to use and I am no technical expert!”

I currently use Invoco for call tracking numbers so I can see when people actually ring the numbers on my adverts, website etc. I can now measure which marketing campaigns are generating my sales leads and therefore which campaigns are working and which aren’t. Invoco’s website is so easy to use and I am no technical expert! Analysing the call data is straightforward too. Costs are really competitive, and the guys from Invoco are really nice and hugely helpful!

Lee Guest

Guest Independent Mortgages

13th December 2017

How do they work?

Getting set up with a virtual number is easy. It just takes 3 simple steps…

1. Choose your numbers

This might be the longest part as we have over half a million to choose from!

2. Set up your account

Enter your name, email and other details…easy right?!

3. Add your target number

Choose where you want to point the new virtual numbers to and receive calls.

Ready to get started?

How much does it cost? [1]

Set Up Fee

FREE

Monthly Fee [2]

FREE

Divert to Landline

5p/min rebate

Divert to Mobile

FREE

Divert to VoIP [3]

5p/min rebate

[1] All pricing is exclusive of VAT. [2] Per number. [3] Includes calls diverted to PBX.

“Love the reports, especially the great graphs”

Love the reports, especially the great graphs – really helps me see what’s happening to the old Dog and Bone!

Melanie Poynter

Bluebell Physio

11th October 2017

100% No Risk Guarantee

No minimum contracts. No tie in.

We don’t tie you in to long term contracts. If for whatever reason you are not happy, you are completely free to cancel at any time.

What do you get?

Standard Features

Online Management Portal

Manage your numbers and account online 24/7. Get access to real-time reporting, add new numbers and set up integrations.

Call Statistics

Check out your calls in real time, how many calls you’re receiving on your numbers, when your busy times are, how many calls are being missed, etc.

Email Reports

Get detailed reports delivered straight to your inbox showing all of your calling activity.

Voicemail

Send calls to the system voicemail when you don’t want to receive calls. Customise the greeting yourself or ask one of the team to get one professionally recorded for you.

Voicemail to Email

Get your voicemails emailed directly to your inbox so you can listen to your voicemails and respond to missed calls even when you’re not in the office.

Time of Day Routing

Need to route your calls to a different place at specified times, e.g., send calls to an out-of-hours call answering service when the office is closed?

Basic Integrations

Become a productivity ninja and link your Invoco account to a range of third party applications such Dropbox, Google Drive, etc.
Check out our basic integrations

Call Blocking

Fed up of being constantly interrupted by unwanted nuisance callers? Just block them with a click of a button and never hear from them again!

Redirect to VoIP

Need to receive your calls on an Invoco VoIP device instead of a normal landline or a mobile phone? No problem.

Desktop Notifications

Get real-time notifications on your computer for incoming calls and link straight into their contact record in your CRM at a click of a mouse.

Optional Features

Call Whisper

Do you need to know if your inbound calls are coming from your virtual number as opposed to someone ringing your number directly? Call Whisper will announce which number is calling when you answer the phone.
£1 per number/month

Call Recording

Need to get your calls recorded for training or compliance purposes? Get all of your incoming calls recorded by adding the call recording feature. Taking payment details over the phone? Pause and resume call recording mid-call to ensure you’re not storing that information inadvertently.
£10 per month plus 1.5p/min surcharge

Premium Integrations

Become a productivity ninja and link your numbers to a huge range of third party apps such as Salesforce, Hubspot, Infusionsoft and Zapier. Need to get your call data into your CRM or maybe trigger some automation after receiving a call?
£5 per month for access to all integrations
Check out our premium integrations

Advanced Call Management

Do you have complex call routing requirements such as needing to forward to multiple numbers simultaneously, overflowing calls to a call answering service or sending calls to different destinations based on the time of day? Talk to one of our call routing specialists.

Frequently asked questions

Once you’ve chosen your numbers, it takes less than five minutes to set up your account. However, 0871 numbers are regulated by the Phone-paid Services Authority (PSA) so we will need to contact you to get further information before we can activate the numbers. This process normally takes between 3 and 5 working days.

We don’t tie you into a contract and you can cancel your 0871 number at any time. You can simply delete the number from your account via the online portal and your subscription will stop.

For every call you receive on your 0871 number which is forwarded onto a standard landline number, we pay you up to 5p per minute. Simple. And if you’re VAT registered we’ll pay VAT on that as well.

No, unlike some 0871 number providers, we pay you for every call you receive on your 0871 number that is forwarded onto a standard landline number. There are no minimum call volumes or durations required. If the total minutes you receive on your 0871 number in a given month is less than 500 minutes, we rollover the minutes to the following month until 500 minutes are achieved and then pay the rebate.

0871 numbers are considered to be premium rate numbers and are regulated by the Phone-paid Services Authority. Certain uses of 0871 numbers do not require registration with the Phone-paid Services Authority, such as customer support services, directory enquiry services and classified advertisement services but many other types of services do. You need to check the Phone-paid Services Authority website to check if you need to register your service. Invoco Telecom reserves the right to check that you are operating your service in accordance with the Code of Practice and if necessary to request any evidence of the Phone-paid Services Authority registration. Invoco Telecom also reserves the right to suspend any numbers that it considers to be in breach of the Code of Practice.
Rebates are worked out monthly and paid within 35 days of the end of the qualifying month. E.g., the rebate for calls received in June would be paid during the first week of August.
No. You can change your redirect number using the online portal as many times as you like.
No. We’re very proud of our clear and easy to understand pricing. Unlike some providers we charge our calls to the second with no call connection charges, minimum call durations, or rounding the duration of the call up to the next minute.
We offer Paypal and Direct Debit.
You can route your 0871 number to a mobile phone TOTALLY FREE as long as you’re on either Everything Everywhere, O2, Orange, Three, T-Mobile or Vodafone.
Yes. Each user account is VoIP enabled by default so you simply need to configure your device to register with our platform using the login credentials on your dashboard.
You can receive as many concurrent calls on your 0871 number as you are capable of handling. You are only limited by the number of lines available to your target number.
Calls to our 0871 numbers cost 13p per minute including VAT plus your phone company’s access charge.
If you’re marketing to consumers then yes you’ll need to clearly state how much it will cost to call your 0871 number where practicable. The recommended wording is “Calls will cost Xp per minute plus your phone company’s access charge.” If you’re marketing to businesses this isn’t strictly required but we consider it good business practice to do so.
Yes. You will need to fill out a Letter of Authority with your new provider who will then contact us to commence the porting process. The length of time it takes to port the number can vary significantly depending on whether or not we already have a porting agreement with the new provider. There is a minimum service term of 12 months for numbers to be ported away from our network and we would charge an administrative fee of £25 plus VAT.
Possibly, but this can not be guaranteed. If you have overseas clients then it is advisable to offer them an alternative geographic number to call.

Still unsure about how Virtual Numbers can work for your business or need advice on the best numbers to choose and how to set them up?

Request a call back from one of our friendly sales team!

Question? Call us.

We’re here to help.

Call us and speak to a specialist.

“If you are not already using call tracking numbers, you really should be.”

I had heard call tracking mentioned before the convention and have always been hugely frustrated by advertising without knowing whether I was getting a decent ROI, so I took the opportunity at the convention to visit Invoco’s stand and sign up for their offer. Within 2 months I had purchased extra numbers and can’t believe I didn’t do this sooner. Not only has it helped me gauge my ROI on various advertising streams but even the ROI of members of my team responsible for running those streams! The Invoco site is incredibly straightforward to use and gives you all the information you need to measure the effectiveness of your adverts. If you are not already using call tracking numbers, you really should be.”

Luke Norbury
Home Instead Senior Care
28th November 2013