Number Porting

We can port in most UK numbers starting 01, 02, 03 and 08, assuming we have a porting relationship with your existing provider.

Porting numbers typically take between 7 and 10 working days.

No, your numbers should just switch seamlessly from your old network and onto ours with no interruption in service.

We don’t charge you to port a number to our network. However, your existing provider may charge a porting fee.

Telecom service providers are obliged to allow you to port your telephone numbers under General Condition 18 of the General Conditions of Entitlement of the Communications Act 2003. Just quote this to them and we’re sure they’ll agree.

We can only port telephone numbers which are in service. If the number is no longer in service then it won’t be possible to port the number.

In many instances yes, but you should check with your old provider once the number has been ported to ensure that your account has shut down and/or your billing has been amended to reflect the change in circumstances. Don’t do this before the number port has been completed.

Yes. Each user account is VoIP enabled by default so you simply need to configure your device to register with our platform using the login credentials on your dashboard.

You can receive as many concurrent calls on your ported number as you are capable of handling. You are only limited by the number of lines available to your target number or users on your Hosted Phone System.

Yes, once the number is ported to our platform you can manage your number online and use the full range of Invoco integrations.