The UK's Most Loved Telecom Company

Hosted PBX

As your business evolves and grows, you need a telephone service that’s fit for purpose and keeps up with demand.

With the right system you can provide exceptional customer service while your offices run more smoothly than ever before.

Maybe you’re too busy right now to even think about changing your telephone service? But with Invoco there’s very little for you to do and our simple to use services will revitalise the way you do business.

So what is a Hosted PBX?

The terminology can be confusing: Virtual PBX, Cloud PBX, Hosted Telephony, IP PBX, VoIP…what does it all mean?
First and foremost, it’s a phone system, plain and simple. But with some extras. It does some cool things that a traditional phone system would struggle with but we’ll come to that bit later.

An Invoco Hosted PBX consists of:

  • An Internet Connection
    This can be a standard ADSL broadband connection, fibre broadband or a leased line. No more analogue or ISDN lines required.
  • Internet Phones
    IP phones are just like the normal business phones you’re used to, they just plug into your internet connection. They don’t all have to be in the same location either, they can be located wherever you an Internet connection (ideal for the occasional home worker).

“The quality of the calls and the ease of installation has been second to none and I would have NO hesitation in recommending their services.”

When we looked into installing a new VOIP system we reviewed a number of suppliers. We decided on Invoco as they had excellent knowledge of the market, they understood our requirements from start to finish and without doubt helped us to get our new company up and running in no time at all. The quality of the calls and the ease of installation has been second to none and I would have NO hesitation in recommending their services.

Matthew Price LawPro Legal Systems 26th February 2016

How does it work?

How does it work?

It sounds like this should be tremendously complicated to set up, right? It just takes 3 simple steps….

1. Talk to one of our Hosted PBX Specialists.

Someone from our friendly team of specialists will talk through EXACTLY how you want the system to be set up and to choose your phones.

2. Connect your new phones to the Internet

We’ll send you your new phones which will be pre-configured, so all you’ll need to do is to connect them to the Internet.

3. Talk to one of our Hosted PBX Specialists again.

They will test your set up and make any changes you required to make sure the system is working EXACTLY as you require.

So how much does the Hosted PBX service cost?



Per User Per Month

Basic Pay As You Go

Basic includes all of these great features:

  • Online Management Portal
  • Call Statistics
  • Automated Email Reporting
  • Voicemail
  • Voicemail to Email
  • Auto Attendant
  • Call queues
  • Basic Time of Day Routing
  • Call blocking
  • Integrations
  • Landline calls @ 1.5p/min and mobile @ 5.5p/min
  • Contract Free

Buy Now



Per User Per Month

Go for Unlimited to fix your costs

All Essentials Features +

  • Unlimited landline and mobile calls*
  • Call Recording (2 years storage)
  • 24 month contract
Contact Us
All pricing is exclusive of VAT.
* Subject to Fair Use Policy

“I’ve used them for almost 3 years now, and recommended loads of people over to them. These ARE the guys to use.”

Jeremy and his team to Top class. Really friendly, extremely helpful. I’ve used them for almost 3 years now, and recommended loads of people over to them. These ARE the guys to use.

Chris Blunt Brokenstones 18th February 2018

100% No Risk Guarantee

No minimum contracts. No tie in.

We don’t tie you in to long term contracts. If for whatever reason you are not happy, you are completely free to cancel at any time.

What do you get?

Standard Features

Online Management Portal

Manage your numbers and account online 24/7. Get access to real-time reporting, add new numbers and set up integrations.

Call Statistics

Check out your calls in real time, how many calls you’re receiving on your numbers, when your busy times are, how many calls are being missed, etc.

Email Reports

Get detailed reports delivered straight to your inbox showing all of your calling activity.


Send calls to the system voicemail when you don’t want to receive calls. Customise the greeting yourself or ask one of the team to get one professionally recorded for you.

Voicemail to Email

Get your voicemails emailed directly to your inbox so you can listen your voicemails and respond to missed calls even when you’re not in the office.

Basic Time of Day Routing

Need to route your calls to a different place at specified times, e.g., send calls to an out-of-hours call answering service when the office is closed?

Welcome Message

Make your system sound more professional by adding a simple Welcome Message at the start of the call with your company name and any messages you think are relevant.

Call Blocking

Fed up of being constantly interrupted by unwanted nuisance callers? Just block them with a click of a button and never hear from them again!


Become a productivity ninja and link your numbers to a huge range of third party apps. Need to get your call data into your CRM or maybe trigger some automation after receiving a call?
Check out our integrations.


Desktop Notifications

Get real-time notifications on your computer for incoming calls and link straight into their contact record in your CRM at a click of a mouse.


Optional Features

Call Whisper

Do you need to know if your inbound calls are coming from your virtual number as opposed to someone ringing your number directly? Call Whisper will announce which number is calling when you answer the phone.

Advanced Time of Day Routing

Add a monthly Call Pack to get better value for money. Add a monthly Call Pack to get better value for money.

IVR Menu

Improve your call handling efficiency and route your calls to the right team by adding a menu option, e.g., ‘1 for Sales, 2 for Support, etc.’

Call Recording

Need to get your calls recorded for training or compliance purposes? Get all of your incoming calls recorded by adding the call recording feature. Taking payment details over the phone? Pause and resume call recording mid-call to ensure you’re not storing that information inadvertently.

Bespoke Music On Hold

Why not add some marketing messages to your on-hold music to make clients aware of any upcoming promotions or new products?

Advanced Call Management

Do you have complex call routing requirements such as needing to forward to multiple numbers simultaneously, overflowing calls to a call answering service or sending calls to different destinations based on the time of day? Talk to one of our call routing specialists.

So why should you choose a Hosted PBX over a traditional system?

  • Cost
    Reduced hardware costs, line significant cost savings. When moving from a traditional phone system to an Invoco Hosted PBX, our clients typically reduce their bills by around 70% on a like-for-like basis.
  • Reduced Complexity
    Easy to manage without constantly needing assistance from your in-house IT support team. Moves and changes are easily made with the minimum of fuss enabling your team to focus on your core business and not managing your phone systems.
  • Scalability
    Additional services can be added and removed to your package as and when the needs of your business dictates. No long-term contracts and expensive maintenance agreements – just pay for what you use.
  • Business Continuity
    Because your phone system is hosted in a secure data centre, even if you lose your Internet connection, your office gets flooded or you have a power outage, you can still have your calls forwarded to mobiles or unaffected office locations. Your customers will be none the wiser.
  • Connect Anywhere
    The Hosted PBX system doesn’t care where in the world your phones are. They just need to be connected to the Internet. So if you have multiple office locations, homeworkers, or even a sales team in the Philippines, no problem…you’ll be able to communicate on the same system.
  • Latest Technology
    The Hosted PBX platform is kept up to date with all the latest technology improvements which are available to all users. No need to worry about your technology investment becoming obsolete in just a few short years.

“Invoco provided us with a “killer” telephone solution for our offices and remote call handlers”

Invoco provided us with a “killer” telephone solution for our offices and remote call handlers. The support guys displayed a great appreciation of our requirement from the onset and delivered a solution which exceeded my expectation in terms of functionality and cost! I would have no hesitation in recommending Jeremy and his company to anyone looking for a new telephone system or call tracking number solution for their business.

Tim Mayneord Social Platform 2nd April 2017

Why choose Invoco as your provider?

  • Expertise
    We’ve been providing VoIP solutions for clients since 2002, so we’ve been doing this for a very long time. This is what we specialise in. We saw the transition to VoIP technology early and have been focussed on this area ever since.
  • Customer Service
    We provide state-of-the-art technology backed up by good old-fashioned customer service. Our award-winning UK-based team provide a fully managed service for our clients. We appreciate that our customers just want their systems to work and don’t want to worry about how.
  • Flexibility
    All of our Hosted products are contract-free so there are no tie-ins or gotchas. You just pay for what you need when you need it. And you can have the confidence that as your business grows, the system grows with you.
  • Integrations
    We’ve spent a lot of time thinking about how we can help improve our clients productivity. So we’ve created a range of integrations that allow our clients to connect their phone systems to a number of CRMs and marketing applications in order to improve workflow and efficiency.
  • Simple Pricing
    Our clear and transparent pricing structure makes it easy for businesses to understand how much they’ll be paying for their services. We don’t believe in hiding our pricing.
  • Infrastructure
    Unlike many companies offering Hosted PBX solutions, we operate our own infrastructure. We’re not simply a reseller. This means we can offer the best possible support on the platform because it’s OUR platform, not somebody else’s.

“We made a wise decision to switch our telephone systems to Invoco and we’ve never looked back.”

We made a wise decision to switch our telephone systems to Invoco and we’ve never looked back. Not only is the system incredibly versatile enabling us to work smarter, more effectively and serve our customers better, It’s also giving us around a 70% cost saving on our old conventional PABX system. Invoco’s support is excellent and being able to pick up the phone and immediately speak to someone who knows what they are doing is invaluable. No more call centres.

Leighton Williams Alison George 6th April 2018

Frequently asked questions

Still unsure about how Virtual Numbers can work for your business or need advice on the best numbers to choose and how to set them up?

Request a call back from one of our friendly sales team!

Question? Call Us.

We’re here to help.

Call us and speak to a Hosted PBX Specialist.

01527 306 000

“Bend over backwards to accommodate your needs however badly explained or obscure”

They are extremely friendly and helpful (which is unusual in the world of telecoms) and bend over backwards to accommodate your needs however badly explained or obscure. Great people in a great company with great products.

Scott Taylor Ebit Consultancy 10th May 2016

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