The UK's Most Loved Telecom Company
Adder Bookkeeping
USER TYPE
Bookkeeping Service
INTEGRATION?
Senta
What challenge(s) did you face before working with us? Did anything sway you into choosing us over other providers? How was your experience working with our team?
Our previous provider caused loss of business due to many down times which was a regular monthly issue and all were blamed on BT. Equipment failures and installation issues were also an issue. This prompted us to find another provider.
Have you seen any specific results since using our product/service? (time saved, efficiency boosted using any features?) How has our solution impacted your business overall?
From day one we knew we had a professional provider for our telecoms. Efficiency has improved as a result of analysing the metrics provided in the reports and implementing internal changes. The answering service and call recording has given us confidence to challenge any verbal issues and clients are impressed by the service they receive when calling e.g. seamless transfers etc.
What would you say to another company considering working with us?
What is there to consider? If you want excellent service and a professional support team, look no further. Define your requirements and if Invoco can do it don’t hesitate to get them on board. They have provided the best service we have seen in 8 years, they are competitively priced and nothing is too much trouble. They are innovative and continue to develop their offering. And they have a friendly and responsive support team.
Are there any other comments/experiences or standout moments you think might be useful to us? Anything at all in this box!
Each bank holiday, and when you need it, they send an advanced email confirming the answering process during closure so you don’t have to think about it. Following a power cut which shut us off completely they worked outside hours to make sure all was OK when power resumed.
Adder Bookkeeping
Helen Bower
helen@adderbookkeeping.co.uk
https://www.adderbookkeeping.co.uk
How else have we helped businesses just like yours?
USER TYPE
Hospitality
INTEGRATION?
None
After some initial struggles with their previous provider, 360 Burger chose Invoco to help manage a site move and adopt a custom telephony solution.
USER TYPE
Consultants
INTEGRATION?
None
The Business Clubhouse has been a customer of ours for over 15 years – find out how the ‘service we’ve offered has been a critical part of their business growth’!
USER TYPE
B2B networking
INTEGRATION?
None
The North Worcestershire Business Leaders utilise their phone system to track the success of their marketing campaigns using our call tracking.