Get all of your call data automatically uploaded to your Sales system, your CRM or your Helpdesk software. Ensure a consistent follow up with all of your clients and make sure nothing slips between the cracks by building automation into your processes. Check out our integrations
Record your calls to help improve the performance of your sales and support teams and ensure that your clients are always getting the best possible service.
Online leaderboard software to show who are the best and least performing members of your team. Check on their performance from anywhere.
Why not add some marketing messages to your on-hold music to make clients aware of any upcoming promotions or new products?
Get real-time notifications on your computer for incoming calls and link straight into their contact record in your CRM, sales and marketing system or helpdesk application at a click of a mouse.
Our data shows that customers will typically hang up after hearing ringing for 14 seconds. Make sure your calls are answered by the right person quickly to prevent callers hanging up and calling your competitors.
In-depth call statistics designed to help you maximise the performance of your team. Identify missed calls that need to be followed up on, determine when your busy periods are so you can staff the phones accordingly and ensure that none of those sales and support calls get missed.
Someone from our friendly team of specialists will talk through EXACTLY how you want the system to be set up and to choose your phones.
We'll send you your new phones which will be pre-configured, so all you'll need to do is to connect them to the Internet.
They will test your set up and make any changes you required to make sure the system is working EXACTLY as you require.
Need further advice on how the call tracking and hosted telephony can work for you or want to get set up with a FREE trial?