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Questions? A few FAQ's on 0871 numbers...
It takes less than five minutes to set up your account. However, 0871 numbers are regulated by Ofcom so we will need to contact you to get further information before we can activate the numbers. This process normally takes between 3 and 5 working days.
We don't tie you into a contract and you can cancel your 0871 number at any time. You can simply delete the number from your account via the online portal and your subscription will stop.
For every call you receive on your 0871 number which is forwarded onto a standard landline number, we pay you up to 5p per minute. Simple. And if you're VAT registered we'll pay VAT on that as well.
No, unlike some 0871 number providers, we pay you for every call you receive on your 0871 number that is forwarded onto a standard landline number. There are no minimum call volumes or durations required. If the total minutes you receive on your 0871 number in a given month is less than 500 minutes, we rollover the minutes to the following month until 500 minutes are achieved and then pay the rebate.
Rebates are worked out monthly and paid within 35 days of the end of the qualifying month. E.g., the rebate for calls received in June would be paid during the first week of August.
Calls to our 0871 numbers cost 13p per minute including VAT plus your phone company's access charge.
If you're marketing to consumers then yes you'll need to clearly state how much it will cost to call your 0871 number where practicable. The recommended wording is "Calls will cost Xp per minute plus your phone company's access charge." If you're marketing to businesses this isn't strictly required but we consider it good business practice to do so.
0871 numbers are considered to be premium rate numbers and are regulated by Ofcom. Certain uses of 0871 numbers do not require registration with Ofcom, such as customer support services, directory enquiry services and classified advertisement services but many other types of services do. You need to check the Ofcom website to check if you need to register your service. Invoco Telecom reserves the right to check that you are operating your service in accordance with the Code of Practice and if necessary to request any evidence of Ofcom registration. Invoco Telecom also reserves the right to suspend any numbers that it considers to be in breach of the Code of Practice.
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