Creating new contacts and updating existing contact records
So when you receive a call to one of your numbers we’ll do a real-time lookup to your Freshsales database and:
Desktop call notifications with real-time lookups into your Freshsales system
See who’s calling you in real-time with desktop notifications linked to your system. Clicking on the notification will take you straight into the contact record as well!
And if you’re using the Invoco Hosted PBX system, we’ll even send the caller information straight to your Invoco VoIP phone.