Garage Hive is a garage management system that has all the tools to run your workshop, including a live dynamic work schedule, paperless jobcards, integrated Autodata repair times, technician time management, stock control and much more.
Our integration with Garage Hive is slightly different to our usual integrations – because we know that you’re not going to be using it as you would a typical CRM system, but more as a ‘telephone address book’.
This integration will:
- Do a lookup to your Garage Hive database and attempt to match a telephone number to a contact.
- If we find a match, you’ll see a desktop notification pop up on your screen with the caller’s name and number. Clicking on that pop up will take you straight into Garage Hive, showing you the caller’s customer record.
- If we don’t find a match for the telephone number, you’ll see the same notification pop up, this time, without the callers name or the option to click into a record.
It will also display the caller’s name on your Invoco VoIP Phone, as long as you have the Contact Lookup feature enabled!