Kaseya BMS is a business management solution built specifically to help MSP’s serve their customers better.
So what does Invoco’s Call Tracking and Hosted PBX integrations into Kaseya do? Well, some pretty cool stuff actually…
Creating new contacts and updating existing contact records
So when you receive a call to one of your numbers we’ll do a real-time lookup to your Kaseya database and:
Now you can ensure that all of your support calls are logged in Kaseya.
Desktop call notifications with real-time lookups into your Zoho system
See who’s calling you in real-time with desktop notifications linked to your Kaseya BMS system. Clicking on the desktop notification will take you straight into the contact record as well!