WhatsApp Business is free to download and was built with the small business owner in mind. The app makes it easy to personally connect with your customers, highlight your products and services, and answer their questions throughout their shopping experience. You can improve your customer experience by creating a catalog straight into WhatsApp Business, and automate the sorting and responses with its tools. We know the WhatsApp Business app can only be used by one person at a time (2 if one person uses the app and one the browser version) but you can still use your Invoco’s virtual numbers for it!
To set it up:
(The images used are from an Apple device, same applies to Android)
Choose the number you want to add to your WB account.
If you haven’t already, download WhatsApp Business (it’s a different app to the generic WhatsApp).
Select the country code, enter the number and choose to receive your 6 digit verification code via the phone call option.
From here, you’ll be able to enter your business name, category and add a profile picture. Following the ‘explore’ button will allow you to customise your business hours and information, your catalog if you want one, set up automatic responses and more.
You’re all set!🎉 Start chatting to your customers.