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Integrations

Salesforce Integration

Our Salesforce integration has just been released ūüôā As with our other¬†CRM integrations, when you make or receive a telephone call a new contact will be created and a call note added. If the contact already exists we’ll just add...

Tutorials

Clickable Call Recordings

If you have Call Recording plus one of our¬†CRM integrations¬†you’ll now see call recording links in your contact notes. For example, here’s a note of a telephone call in our¬†Capsule integration: Simply click the link to...

Integrations

Slack integration

Update 2nd March 2018:¬†We’ve just added a call recording tag which you can read more about on our¬†Clickable Call Recordings¬†post. We’re pleased to announce the launch of our new Slack integration. We’ve kept it...

GeneralTutorials

Desktop Notifications

Update 8th March 2018: We’ve just added Desktop Notifications for our¬†Autotask,¬†Active Campaign,¬†Pipedrive¬†and¬†Capsule¬†integrations. We’ve added Desktop Notifications for inbound calls. The notifications will appear as soon...

News

Voicemail for Virtual Numbers

If you have any Virtual Numbers redirecting to voicemail, you can now listen to and download your voicemail recordings via the¬†customer portal¬†ūüôā Just head over to the Voicemail tab on the Settings page. You can also delete them either...

Integrations

Autotask integration

We’ve just launched our new Autotask integration. As with our other¬†CRM integrations, this allows the automatic creation of new contacts and notes whenever a telephone call takes place. To get started log into our¬†new customer...

BusinessNews

B2B Marketing Expo

We exhibited at the¬†B2B Marketing Expo¬†at the ExCel in London a couple of weeks ago. Here we are! This was a large expo with around 700 exhibitors. We’ve done a few trade shows over the years but this was our first big...

Integrations

Pipedrive integration

We’ve just launched our new Pipedrive integration. Similar to our other¬†CRM integrations, this allows automatic creation of contacts along with call details. To get hooked up just log in to your Invoco account, click¬†my...

GeneralTutorials

Call Blocking

One of the most popular feature requests we get is the ability to block nuisance callers. They really can be annoying, can’t they? Particularly if you’re trying to focus on something really important! Well, the good news is...

Tutorials

Network Monitoring Apps

As a follow up to our Top 10 Business Apps article I wanted to mention a trio of apps we use internally to help monitor our network, namely Opsview, Papertrail and Dashing. Opsview Opsview is great for monitoring network hardware,...

General

Hello world!

Welcome to the Invoco blog! Why should you subscribe to the Invoco blog? Because you’ll get a warts and all view of what we’re doing here at Invoco. Of course, we’ll keep you updated with all the latest product news,...

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