VoIP Phones

When you open the box to your Yealink, there should be two separate cables. A power supply cable An internet (Cat5) cable You can connect the Yealink to the internet in several ways – directly to your router or into a wall socket. Insert one end of the internet (Cat5) cable into the back of

In some instances, you may wish to temporarily divert calls from your Yealink to another number. You can divert calls to any mobile, landline or extension number directly from your Yealink. On the handset, press the Menu followed by Features, followed by Call Forwarding. Select from the options of Always, Busy or No Answer Always

There are two types of call transfers used on a Yealink T19. A blind transfer and an attended transfer. A blind transfer is a transfer to another number or extension without starting a call with the other number or extension. The call is then transferred blind. An attended transfer involves calling a number or extension

When you open the box to your Yealink, there should be two separate cables. A power supply cable An internet (Cat5) cable You can connect the Yealink to the internet in several ways – directly to your router or into a wall socket. Insert one end of the internet (Cat5) cable into the back of

In some instances, you may wish to temporarily divert calls from your Yealink to another number. You can divert calls to any mobile, landline or extension number directly from your Yealink. On the handset, press the Menu followed by Features, followed by Call Forwarding. Select from the options of Always, Busy or No Answer (Always

If you have any other model of Yealink handset, please see our other articles. What is BLF? BLF stands for Busy Lamp Field and is a great feature, particularly for teams working remotely. Have you ever found yourself in a position where you need to make or transfer a call to a remote colleague but

If you have any other model of Yealink handset including the new T5x series, please see our other articles. BLF is not available on DECT devices, such as the W52P, W60P or W41P. What is BLF? BLF stands for Busy Lamp Field and is a great feature, particularly for teams working remotely. Have you ever

Here’s a quick video showing how where to find the settings you’ll need to connect a VoIP device to your Virtual Landline. Note: These settings apply to the Virtual Landline service only and not the Hosted PBX platform.

Need to include somebody else in a call? No problem, create a quick three person call conference directly from your Yealink T31 in seconds. Three-way call conferencing from your Yealink T31 IP handset. Step 1 Creating the initial call First, start the call with the first person you’d like to talk to – you will