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Here at Invoco, we like to think that we provide lots of useful call intelligence for our clients. We have lovely weekly reports and the ability to get a weekly spreadsheet containing all call records. This is really useful stuff. But…
As many of you know, I’m a big advocate of tracking things in my business. It’s something we actively promote to our customers and of course, call tracking is an important tool to help marketers measure how well a…
We’ve just launched our new Capsule CRM integration. This allows automatic creation of contacts along with call details and tags. To get hooked up just log in to your Invoco account, click my…
Apologies You may have noticed a distinct lack of blogging on my part in recent months. This wasn’t intentional but something happened last November which has had a profound effect on my work since the beginning of the year and I…
We like Infusionsoft. It’s the CRM we’ve been using ourselves for the last 3 years and have developed a native integration so that customers using our Call Tracking and Hosted…
After listening to feedback from customers about what they find useful about the weekly reports and what else they’d like to see, we’ve made some changes which we hope will make the weekly reports even more useful than…
As a follow up to our Top 10 Business Apps article I wanted to mention a trio of network monitoring apps we use internally to help monitor our network, namely Opsview, Papertrail and Dashing. Opsview Opsview is great for monitoring…
Based on feedback from our customers we’ve recently made a few changes to our Infusionsoft integration. In a nutshell here’s what we’ve done: Added autocomplete inputs, so when you start to type the name of your…
I’m not sure it’s ever been easier to set up a business than it is right now. We’ve seen an explosion of business apps that are helping to revolutionise the way we work, helping us to share easier, be location…
A draft of the Investigatory Power Bill has been in the news this last week, viewed by many as a resurrection of the shelved Communications Data Bill – more commonly known as the Snooper’s Charter. The area of the bill…
