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Here’s a quick video showing how where to find the settings you’ll need to connect a VoIP device to your Virtual Landline. Note: These settings apply to the Virtual Landline service only and not the Hosted PBX platform.
Setting up a VoIP device to work with your Virtual Landline Read More »
Need to include somebody else in a call? No problem, create a quick three person call conference directly from your Yealink T31 in seconds. Three-way call conferencing from your Yealink T31 IP handset. Step 1 Creating the initial call First, start the call with the first person you’d like to talk to – you will
How to Call Conference from your Yealink T31 Read More »
What is a Call Whisper? The Call Whisper is a great little feature that will help if you or your team need to know which incoming telephone number you’re answering. For example, you may have a telephone number for your sales team and a different number for your support team, both of which would be
What is a call whisper? Read More »
Desktop Notifications provide an on-screen “pop-up” showing the Caller ID for incoming calls to the system. If you have integrated your Invoco system to a third-party system such as a CRM or Helpdesk application, the system will do a quick look up to the system, find the caller’s name and display the name on the
How to set up Desktop Notifications for incoming calls Read More »
A quick whistle-stop tour of the Invoco Portal.
Quick overview of the Invoco Portal Read More »
Just a quick overview of the Statistics page.
Checking your call statistics Read More »
Setting up your Invoco Wallboard is quick and easy to help get the user statistics you’re after. Please note, the Invoco Wallboard is currently only available for Hosted PBX customers on our Essentials package and up. Step 1 Adding the Wallboard Integration Head to the Integrations page of your Invoco Portal, and select the Invoco
Setting up your Invoco Wallboard Read More »
If you or your team are constantly being interrupted by spam callers, you can set up Call Blocking on your Invoco portal.
How to set up Call Blocking Read More »
Enabling two-factor authentication on your Invoco Portal is a quick & easy way to improve account security. Here’s how in three simple steps. Step 1 Enabling Two-Factor Authentication Head to the Account page of your Invoco Portal, scrolling down you’ll see the option to enable two-factor authentication. (https://portal.invoco.net/account/details) Step 2 Setting up your 2FA Application/Device
Setting up Two-Factor Authentication for your Invoco account Read More »
Want to provide a colleague with access to your Invoco Portal without giving them your login details? We’ve got an answer for that.. create a user account just for them. You can restrict what the user has access to and manage the users’ login all via the Invoco Portal. Step 1 Adding a new user
Adding additional user access to your Invoco Portal Read More »